Altour utilizes a number of Automation Tools to ensure the accuracy and reliability of our services, and to free our agents to focus more efficiently on meeting your needs.
- Automated Quality Control - reviews bookings to ensure total adherence to corporate policy, verifies and validates trip logic, travel documentation, personal preferences, company and personal IDs and reporting data.
- Continuous Fare Verification - Checks and rechecks records from booking to time of departure to ensure the lowest possible fare is applied, and monitors for potential fare reductions.
- Automated Waitlist Clearance - Rechecks airline availability on an hourly basis directly, directly in the carrier reservation system to clear preferred flights and lower fares.
- Automated Seat Clearance - Rechecks airline seat maps on an hourly basis to clear a preferred seat or improve on previously confirmed seating.
- Automated Upgrades - Monitors airline inventory and rebooks Frequent Flyer Upgrade seats around-the-clock, based on membership level.
- Unused e-ticket Tracking - Monitors e-tickets to ensure unused e-tickets are identified refunded or flagged for future reissue.
At Altour we use automation as a tool that never sleeps, never forgets and never misses an opportunity to ensure you have the best possible arrangements at the best possible price.