At a time of “log in and do it yourself,” we take a human-centric approach.
This means that you don’t just have ALTOUR behind you; you have the people of ALTOUR behind you. You get one-on-one service from friendly, knowledgeable professionals dedicated to learning your business and providing comprehensive solutions: all on a first-name basis.
A New Standard of Personal Service
Everyone at ALTOUR understands that our business is one that depends on delivering the highest level of personal service. Many of our competitors put technology at the core of their business. Here, while we recognize the value of good tech, we think booking travel should be more than picking your date and time and clicking “go.” Travel is a personal affair: you should have a personal agent. Personal service at ALTOUR means you get a travel specialist who draws on years of experience to address your needs and with a customized, meaningful solution.
Tell us what you need and we can make it happen. Our leisure agents know how to get you front row tickets in London’s West End, how to secure a private tour of the Louvre or how to get the best sky-diving experience in New Zealand. Our business agents know how to build, create, and ensure that you follow through on your travel policy. Our event management staff creates custom plans and then ensures your event comes off without a hitch with on-site management. And no matter what ALTOUR service you choose, you’re backed up with ALTOUR24: the completely in-house, truly 24/7/365 service hotline that will put you in touch with a trained ALTOUR agent at any time.
When you work with an ALTOUR agent, finding your flight or designing your program is just the beginning. After all, it’s the moments after booking that eventually become the best stories, the most exciting adventures, and the fondest memories.
