Meetings & Incentives
Expertise & Services

From concept to completion we are your solution for exceptional meeting, incentive and event management.  Whether you’re planning an incentive trip for 200 of your top sales performers, or a conference bringing together thousands of your customers from around the globe, we provide you with custom, scalable solutions to meet your event needs.

We know each event has its own set of requirements. We deliver unique, personalized services that create a truly exceptional experience to reward Incentive Trip winners.  When it comes to Conferences and Training, we know content is king, and we let you focus on that.  We concentrate on finding the right location, delivering expertise in venue management, A/V requirements, and taking care of every single food and beverage request.   With your Sales Meetings, we’ll let you write the script to motivate your sale steam; we’ll worry about the hotel reservations, airline tickets, and the final night dinner and entertainment to send the sales team off on a productive year.  We’ll work with to make any event, no matter the size or scope, custom and branded to your company.  

Our experienced team of dedicated design managers, meeting planners, group air specialists, and support services will take care of you and your program every step of the way.  We ask questions, we provide recommendations, and we support the goals and initiatives for your unique event.

We also know how important services like onsite staffing can be, especially on larger programs with many moving parts. Our team of trained, dedicated travel professionals can arrive on-site, take charge with the venue and other external vendors, and handle any changes that may arise onsite.  Their extensive experience across the globe allows them to bring actionable solutions to the table while ensuring your attendees have a flawless experience.

One of the first touch points of any event is the registration experience.  We know your attendees want a simple, streamlined experience from the moment they click “Register.”  Our registration services team manages every detail of an attendee record, including housing accommodation requests.  We work with each client on an individual basis to ensure the registration and housing management process matches exactly what your attendees need to see. We can fully customize this experience while also advising you on the best practices to deliver accurate data and reporting.  Our friendly, customer-centric Attendee Engagement Team answers every email and phone call made by participants to ensure they are taken care of when changes need to happen (and they always do).  The ALTOUR team truly cares about the attendee experience as much as that of our client’s experience with us, and it’s reflected in the attention to detail delivered by our registration and housing management services.  

Our team understands, values, and is motivated by the power of technology and digital engagement at all of our events. Whether that starts and ends with registration websites, or includes on-site event technologies like mobile apps, lead retrieval, on-demand badge printing, or other customized solutions, our team is ready to partner with you on the latest event technology.  Our in-house technology team builds our event solutions right here in our office, which means that you get real-time reports and status updates on your products. It also means that we can make changes at any point along the way to ensure your products are continuously up-to-date.

Just a few of our technology solutions:

Registration Websites

Fully-customizable, scalable event registration websites.  We can build anything from simple, five-question RSVP websites, to complex registration sites that accommodate multiple different attendee types and questions.  Let us show you a demo – click here to request more information.

Mobile Apps

We believe in making the most of the fact that every event attendee will be glued to their cell phones at your events. Our Technology Engagement Team will work alongside you to build integrated, engaging mobile app solutions that will bring all attendees into the discussion at sessions, engage them through gamification elements, or simply facilitate social connections through the attendee lists and profiles.  We’ve even helped raffle a new car through our live polling feature. The sky is the limit when it comes to building mobile apps that will engage even your least-techy attendees.

Lead Retrieval and Session Scanning

Have you promised lead retrieval solutions to your exhibitors, or simply need a way to track how many attendees walk in the door of each session?  From handheld scanners to RFID mats, ALTOUR’s team can help you determine the right technology solution for your requirements. We partner with the best providers in the industry to create a solution that will deliver the results you need to demonstrate ROI.   

On-site Solutions

From on-demand badge printing to gamification, to live social media streams, our on-site event solutions are tailored and proposed to meet your needs (and budget).  Contact us to learn more about customizable on-site event solutions.

Every event has a component of live production. At ALTOUR, we believe in bringing the right partner to the table when it comes to your production needs. Maybe you just need a screen, projector, and microphone for your meeting – we’ll source and manage that process on your behalf. Or, you might need a full stage with expansive, forward-thinking A/V for general sessions.  We can help source and manage this process for you through our network of production partners across the globe.  No matter the size and scope, we’ll find you the right solutions to meet your budget and requirements.

ALTOUR provides our customers with a specialized group air team to streamline the planning, coordinating and execution of your group travel requirements while complying with the duty of care regulations. Services include:

·      Dedicated group air agents

·      Integrated PNR matching to registration sites

·      Global representation

·      24/7 assistance and customer service

·      Consolidated spend and savings management

·      Negotiated airline savings through group contracts