Meetings & Incentives
Our Team

Mary Sue Leathers‍

President, Meetings & Incentives

Mary Sue began her career as a travel counselor, which lead her to a 10-year career with World Travel & Incentives as an AccountExecutive. In 1996 she founded Advantage Performance Network and served as its CEO and President. Mary Sue sold her company to ALTOUR in 2010 and became President of the Meetings & Incentives division, a position she’s held ever since. Mary Sue led the integration of the organizations and has delivered more than a 100% event and business growth since the acquisition.

With experience in all areas of the travel industry including strategic planning, performance improvement, and strategic meetings management implementation, Mary Sue looks forward to continued excellence in the experience of working with ALTOUR clients and their stakeholders. Leathers states, “Anyone can buy technology, it is how you invest in and around the technology that drives that point of difference, and ALTOUR has and will continue to do so.”  We listen and then deliver a customized experience for our clients.

Mary Sue has received awards for her leadership within the industry including recognition as a CMI top 25 company.  Her volunteer efforts outside the industry have also been recognized including her decades spent as a mentor, teacher, and advisor to the Dakota County Technical School of Events and Travel Management. Mary Sue was Women’s Business Owner of the Year and Wise Business Owner of the Year as recognized by the Minnesota Business Journal Publications.  Mary Sue and her husband Ray also served as foster parents in her community.

Mary Sue is a life-long resident of Prior Lake, Minnesota and is passionate about cooking, traveling and celebrating special occasions with her family.

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Kim Holste

VP, Meetings & Incentives Operations

As a meetings industry veteran for over 24 years, Kim has an extensive convention and leadership experience.  Kim is responsible for leading both the purchasing and operations teams within the ALTOUR M&I division as well as client and employee retention, managing overall service offerings and developing operational efficiencies.  Throughout her career, Kim has planned high-touch Board Meetings, Trade Shows, User Conferences, and Conventions up to8,000 people.  Kim also spent several years of her career within the production arena producing large scale hair and fashion shows for Aveda. During her tenure, she has worked in all facets of the industry from a direct corporate setting to DMC and third-party agencies. This diversity has allowed her to utilize successful approaches within each segment and provides greater insight into all aspects of conventions and events.  

“Service is key to our business.  I believe every customer deserves unparalleled service and having a partner like ALTOUR who always has their companies’ best interest in mind.”  

Kim is a wife and mother of 2 beautiful children and resides in Lakeville, Minnesota.

Lindsay Jandl

Director, Program Design & Supplier Relations

Lindsay has been with ALTOUR for 19 years, in which she currently oversees the Sourcing and Program Design Specialist Team. This team focuses on negotiating contracts and bringing overall cost savings to your business as well as creating and designing the best experience for your attendees at each event in each destination. The team has active members in SITE MN and are continuously engaged with the industry trends and building strong relationships with clients and suppliers. The team is committed to presenting the best experience at the best value for all clients. Lindsay has a dedication and loyalty that is contagious; she has been in her role of Director of Program Design, Supplier Relations for 8 years and prior to this, she was an employee of ALTOUR within the Operations Team assisting and executing events. Lindsay has a family with 3 children, a puppy, and a supportive husband. Her family resides in Southern Minnesota.

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haley rossow

Director, Technology Engagement

Haley oversees the ALTOUR Event Technology team that focuses on providing strategic direction and development of event technology solutions for ALTOUR clients. These offerings include but are not limited to; registration websites, email campaigns, real-time event reporting, survey solutions, mobile applications, onsite registration with on-demand badge printing, attendee tracking including; quick QR scanning, RFID both passive and scan/tap application, social media displays, augmented reality, mobile applications with social media integration, lead capture,virtual and hybrid events, custom integrations and event technology metric reporting. The team is dedicated to ensuring each technology component you integrate will provide the means and metrics to execute your programs at the highest level while providing a seamless customer experience for your attendees.

 Haley's passion for event technology translates directly into dedicating resources, time and training to be on the cutting edge of available event tech in the marketplace, diversifying ALTOUR's offerings and training her team to be leading experts in the field. In her downtime she enjoys painting, playing guitar and spending time with family.

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Jennifer Dorholt

Director, Event Support & Technology Administrator

Bringing over 20 years of hospitality and travel experience, Jennifer has a passion for the industry. She currently oversees Attendee Engagement; this team focuses on providing exceptional customer service to our clients and the attendees of the various programs we support. Areas of focus for the team include registration assistance, management of hotel blocks and contractual commitments, liaising with group air teams, and overall event reporting. Their dedication to every detail of the attendee’s journey ensures the success of each program.

Jennifer is a member of Meeting Professionals International (MPI) and a 2020 graduate of San Diego State University’s Meetings and Events Master’s program. Residing in the northern suburbs of Minneapolis, Jennifer enjoys traveling and spending time with her family.

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At ALTOUR, we believe in doing good and giving back to our communities. In addition to the many organizations ALTOUR supports, the Meetings & Incentives Team also selects charities and organizations that we want to support each year and design mini-events to bring together our staff to support these deserving organizations. A few of our favorites from 2018 include:

·      CarverCounty Humane Society

·      Leukemia & Lymphoma Society

·      360Communities Burnsville Food Shelf

·      Toys for Tots

·      MNChildren’s Hospitals