2022 Business Travel Market Insights

As 2022 quickly comes into focus, buyers are turning their attention to what the new year has in store for corporate travel. Clearly, business travel demand continues to strengthen, and we anticipate this recovery trend to continue, albeit with uncertainty around Omicron’s impact and undoubted future pandemic surprises. Getting business travelers back on the road is critical for both company health and economic prosperity.

Our leadership team recently gathered to provide their insights into 2022 as it relates to traveler behavior, corporate compliance and global market conditions . . .


TMCs and Travel Suppliers will experience more consolidation as business travel demand continues to recover. Many of the vulnerable players, those with weaker balance sheets and limited availability to new funding, will fall prey to stronger players or potentially exit the marketplace entirely.

Airlines and Hoteliers seek to increase prices due to wage inflation and limited supply in many markets. Inflation caused by ongoing labor shortages will pressure margins and result in higher prices. All suppliers will seek to recapture lost market share, revenue and profit as they look to a full recovery in 2023.

With real estate prices at record levels, there will be a temptation for some hotel owners to convert their properties to condominiums. With leisure travel returning at a faster pace, airlines are focusing their assets toward ‘fun and sun’ markets. Travelers will continue to experience reduced schedules between predominantly business routes.


Despite recent court rulings, corporations will move toward employeevaccine mandates in order to return employees to physical offices. This is a critical step to facilitate travelers being willing and able to visit prospects and partners to enhance commercial activity.

Traveling amid a constantly changing environment will continue tochallenge even the most experienced road warriors. Travelers will placea premium on the expertise of seasoned travel consultants to help themplan, execute and navigate through each business trip. This is especiallytrue for international travel, where regulations evolve on an almost dynamic basis. VIP level servicing will have increased usage amongst senior level travelers.


We anticipate stricter vaccine requirements for non-remote workers, business travelers and office/facility visitors as well as safety protocols for all employees attending physical meetings and events.

Companies will continue to closely manage costs and ensure margins are met. Travel requests and policy compliance will face increased scrutiny. Whereas historically, travelers were permitted to book travel outside of the organization’s preferred vendors, this flexibility will be eliminated to ensure maximum spend visibility and heightened employee duty of care.

Sustainability and Diversity, Equity and Inclusion focus will be key drivers in travel policy/supplier selection and organizations must be prepared to measure their impact on society and the environment.


Corporations are showing an eagerness to return to live events/hybrid events in 2022.

More than three quarters of event planners state that they will hold their next face-to face event in late Q1 of 2022.

Planners still strongly consider face-to-face meetings as vital. Many event sponsors say that their companies value in-person meetings more than before the pandemic.

Many companies are moving to smaller regional events (less than 200 attendees).

Planners have found a lack of availability of large meeting venues in Q1 and Q2 of 2022, as many 1st tier cities are already booked.


The uneven rates of Covid cases across the regions will continue to cause uncertainty with ongoing border closures, airline market changes and potential lockdowns. This ongoing disruption will limit international travel recovery throughout 2022.

As we enter a third year of pandemic disruption, companies have begun to adapt and normalize their commercial activities through virtual meetings and the use of local staff and partners. While international business travel will return, it is possible that some level of activity will be permanently eliminated.

Click Here to download full whitepaper

Ready to make your dream trip a reality?